There’s something special about walking into a local store where you’re known, where the advice is real, and where the focus is on helping people — not just selling products.
That’s exactly what we want Universal Supplements to be.
We’re Phil and Emily — the new owners of Universal Supplements here in Port Kembla — and we’re proud to be continuing the legacy of a local store, while building something even stronger for the community.
From Queenstown to Port Kembla
We’ve recently made the move from Queenstown, New Zealand, to the Illawarra — and we couldn’t be more excited to call this place home.
Port Kembla has a strong, hard-working identity. It’s real, it’s grounded, and it values community — and that aligns perfectly with who we are and what we want to build.
Universal Supplements isn’t just a shop to us — it’s a community hub.
Phil’s Background: Discipline, Performance & Structure
Phil comes from a military background in the British Army, where discipline, performance, and resilience weren’t optional — they were essential.
That experience shaped a mindset focused on:
- Consistency over hype
- Performance over shortcuts
- Structure over guesswork
Now, that same approach is being applied to the world of health and supplements.
Because at the end of the day, supplements should support your training and lifestyle — not replace it.
Emily’s Background: Movement, Strength & Real-World Coaching
Emily brings years of hands-on experience in aerial arts training and instruction — a discipline that demands strength, control, mobility, and body awareness at a high level.
She understands:
- What people actually struggle with when it comes to movement and consistency
- How to build sustainable, structured routines
- What works in the real world — not just what’s trending online
Her background in coaching and performance gives her a unique perspective — focused on helping people move better, train smarter, and feel confident in what they’re doing, whether they’re just starting out or pushing toward new performance goals.
Our Philosophy: Advice First
You’ll hear this a lot from us:
“Advice first. Nothing you don’t need.”
We believe:
- You don’t need 10 supplements to make progress
- You don’t need the most expensive product on the shelf
- You don’t need to follow every trend you see online
What you do need is:
- The right information
- The right products (when appropriate)
- A plan that actually fits your life
That’s what we’re here to provide.
What You Can Expect From Us
At Universal Supplements, we’re focused on building something different.
✔ Honest, practical advice
✔ High-quality, proven products
✔ A clean, modern in-store experience
✔ A strong local community feel
✔ Education around nutrition, performance, and recovery
We’re not here to be the biggest — we’re here to be the most trusted.
More Than Just a Supplement Store
We want this space to be more than retail.
Over time, you’ll see:
- Educational content (in-store & online)
- Community engagement with local gyms
- Goal-based supplement guidance
- Events, partnerships, and collaborations
This is just the beginning.
Come In & Say Hello
If you’re local to Port Kembla or the Illawarra, come down and introduce yourself.
Whether you’re:
- Starting your fitness journey
- Training hard and chasing performance
- Or just looking to improve your health
We’re here to help.
No pressure. No nonsense. Just good advice.
– Phil & Emily
Universal Supplements
You + US = Results